Food & Beverage Outlet Manager
The beautiful Sundial Beach Resort located on Sanibel Island, Florida is seeking a dynamic Food & Beverage leader. The Food & Beverage Outlet Manager is responsible for management of all aspects of the Food & Beverage department functions, in accordance with Resort standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff to ensure 100% guest satisfaction.
PLEASE APPLY ONLINE at https://sundial.careerplug.com
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Maintain complete knowledge of service requirements for each food and beverage outlet.
- Maintain complete knowledge of strictly abide by state liquor regulations.
- Check storage areas for proper supplies, organization and cleanliness.
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.
- Adjust schedules throughout the week to meet the business demands.
- Ensure that staff report to work as scheduled. Document any late or absent team members.
- Inspect areas/rooms for cleanliness, working condition and proper equipment set up.
- Assign side work to servers in accordance with banquet event orders and restaurants.
- Inspect table set-ups; check for cleanliness, neatness and departmental standards.
- Constantly monitor staff performance in all phases of service and job functions.
- Provide feedback to staff on their performance. Handle disciplinary problems and counsel team members according to resort standards.
- Prepare and submit daily/weekly payroll and tip distribution records.
- Complete work orders for maintenance repairs and submit to Engineering.
- Other duties assigned by the Food & Beverage Director.