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Housekeeping Supervisor

Sundial Beach Resort & Spa
Job Description

The luxurious Sundial Beach Resort and Spa has an immediate opening for a dedicated Housekeeping Supervisor to assist the Housekeeping Manager in directing, supervising and maximizing the efforts of the entire Housekeeping Department to ensure compliance with all standards of customer satisfaction, cleanliness, productivity and efficiency set by the Resort. Candidates must have flexible availability to include weekends and holidays, excellent customer service skills and the desire to provide an exceptional experience for our guests. This leadership position supports the Director and Assistant Director of Services in ensuring that the guest rooms of the Resort are cleaned to the Resort's expectations daily. 

PRIMARY RESPONSIBILITIES:

  • Assist the Housekeeping Manager in training of all associates in the department.
  • Ensure all areas of the property are clean according to Resort standards. This must include, but not limited to, guest rooms, public spaces, outdoor areas, offices, etc.
  • Assist the Manager in a continuous and progressive general clean program for all guest units and areas of the property.
  • Assist the Manager in maintaining a comprehensive program to generate work orders for the Engineering Department.
  • Inspect units to ensure all standards of cleanliness and maintenance are satisfactory on a regular basis
  • Ensure department employees were proper designated uniforms at all times.
  • Promote aggressive hospitality service among all members of the department.
  • Assist in monitoring customer service ratings and direct efforts to maintain proper standards
  • Have complete knowledge of all policies, standards and procedures of the department.
  • Apply all coaching and counseling techniques in accordance with Resort progressive disciplinary policy.
  • Clean units as required by Management.           
  • Be familiar with resort services, amenities, and outlets.
  • Maintain cleanliness of work area.
  • Available for work assignments outside of associate’s customary work schedule.  This may include evenings, overnight, weekends and holidays.
  • Adherence to all safety rules and regulations.
  • Compliance with all resort policies and procedures and described and communicated by management.
  • Carry out all reasonable requests by Management of which the associate is capable of performing.
  • PLEASE APPLY ONLINE at https://sundial.careerplug.com/
     
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