Full Time Administrative Assistant at private Golf Club, up to $28/hr.

The Sanctuary Golf Club, a prestigious Member-owned private golf club located on Sanibel Island, FL is accepting resumes for a talented administrative professional to join the team! 

At the heart of The Sanctuary are the dedicated employees whose commitment to excellence, teamwork, and genuine hospitality define who we are. We believe in fostering a supportive, collaborative environment where every team member plays a vital role in creating EXTRAORDINARY moments for our Members and in making the Club a special place for staff to work, engage, connect, and where camaraderie, pride and fun thrive!

The Administrative Assistant provides administrative-level support services for the Club's General Manager (GM), Executive Staff, Board of Governors, and Clubhouse Administration staff.

SCHEDULE & EXPECTATIONS: Year-round, Full-time, Monday - Friday  

Given the expectations of a private golf club, some after-hours communications with the GM, CFO, Members and the Board is required. Must be flexible, reliable and able to respond to calls and and emails promptly and to attend occasional evening and special events.

The Sanctuary Golf Club's compensation and benefits package includes:

• Compensation: Up to $28.00/hr.
• Health Insurance with employer contribution
• Paid Time Off
• 401(k) plan with generous match
• Paid Tolls (if applicable) 
• Holiday Bonus and other bonus programs
• Employee golf privileges and merchandise discounts
• Health club membership
• Meals and other employee incentives!

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Enhances the effectiveness of the GM, Board of Governors and other Executive Staff by anticipating needs, being prepared and organized, meeting deadlines, and demonstrating a sense of urgency.
• Maintains current knowledge of Club operations to effectively assist the GM, Board of Governors, and Executive Staff with reporting and decision making.
• Attends meetings with Executive Staff and other groups as requested, including taking minutes, transcribing, and distributing.
• Helps prepare GM for internal and external meetings, providing research, materials, and/or information. 
• Protects operations by maintaining strict confidentiality of all information regarding the Club, Members and staff.
• Coordinates travel plans for staff and guests.
• Maintains Executive staff's Summer Project Lists and Action Plans.
• Assists with editing, formatting, proofing, and drafting letters and other correspondence.
• Manages annual Club Membership survey, and other surveys.
• Organizes offsite staff events, meeting, etc.
• Assists communications with compilation or distribution of printed materials.
• Reviews and routes correspondence and materials to appropriate departments.
• Acts as liaison between GM, Board of Governors, Executive Team and/or staff members.
• Responsible for procurement and inventory of Club-wide office supplies.
• Works on special projects as assigned by GM or CFO.
• Completes other duties and projects as assigned.

Board and Committees

• Provides administrative assistance for Board Members (e.g., creating reports, minutes, presentations).
• Coordinates Board meetings and setup details; collects information to compile Board books.
• Compiles and maintains a record of all changes as they relate to the Club directory (Club Rules and By-Laws). 
• Acts as Annual Meeting Ballot Custodian; responsible for mailing of Annual Meeting materials and proper ballot management.
• Responsible for administrative details related to Town Hall, Annual Meetings and other special Membership meetings. 
• Schedules and coordinates all Committee meetings (date, location, food & beverage requests, etc.) as directed.
• Maintains Committee lists, communications, agendas and goals.
• Attends assigned meetings, taking and submitting minutes; maintains master files.
• Assists with special projects as requested.

Backup for Front Desk/Concierge

• Greets Members and Guests entering the Club in a friendly, helpful and professional manner including fulfilling Member requests (e.g., placing phone calls, faxing, making copies).
• Takes reservations for Club dining and events.
• Directs incoming phone calls to the appropriate department/staff member.
• Timely and effectively responds to Member needs, inquiries, issues and comments in accordance with Club standards, policies, rules; uses ideas, feedback, suggestions to continually improve services provided to Members.
• Performs general office work and other duties as assigned.

EDUCATION, EXPERIENCE, REQUIREMENTS

• College degree, preferably with a business, communications or hospitality concentration.
• Experience as Administrative Assistant with similar responsibilities, club or hospitality industry preferred.
• A person of exceptional “character” – motivated and energetic, and ready to make a commitment of loyal service to the Club’s management, staff and Members.
• A strong team player who enjoys a hands-on approach, the ability to work with a variety of skill levels and personalities and to foster an atmosphere of cooperation and accomplishment.
• Demonstrates outstanding professionalism, helpfulness, friendliness and customer service skills.
• Approachable, positive, outgoing, accommodating and supportive.
• Ability to gain a firm understanding of the Club’s rules and by-laws in order to communicate and interpret.
• Knowledgeable about the Club, its services, amenities, outlets events, and business practices in order to provide Members and Guests with consistent and accurate information.
• Demonstrates a high level of confidentiality, discretion and personal integrity at all times.
• Detail oriented, extremely organized and ability to manage time efficiently.
• Excellent verbal, written communications and follow up skills.
• A strong working knowledge of computers and related technologies.
• Ability to create and/or easily manipulate documents, spreadsheets, presentations using Microsoft Word, Excel and PowerPoint.
• Willingness and ability to respond to time-sensitive emails and phones calls outside of normal work schedule.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

• Must be able to reach, bend, stoop, stand and lift up to 40 pounds.
• Must be able to sit for prolonged periods of time.
• Low to moderate noise level in the work environment.

Located on the northern tip of Sanibel Island, FL, The Sanctuary Golf Club, a certified Audubon Cooperative Sanctuary, is surrounded by a national wildlife refuge. Founded in 1992, the Club and Sanctuary community encompass 500 acres with stunning views of Pine Island Sound. It is the only private club in the country that lies within a U.S. Wildlife Preserve and is a five-star rated Platinum Club that has been awarded over 25 different accolades from around the world including: Platinum Club of America, Platinum Club of the World - Top 100, The Club of Excellence, Boardroom Distinguished Club Emerald Award, and 2024 AGM Platinum Golf Shop Distinction!

The Sanctuary Golf Club is an Equal Opportunity Employer, a Drug-Free Workplace and participates in E-Verify.

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